Unfortunately data drives do not last forever. If your computer is not reading your data then we can try to retrieve the data for you.
Your drive must be spinning in order for us to do this. This means that when you plug it in you can tell the spindles are spinning. Otherwise we suggest that it be sent out to a lab and that can be very exspensive from $1-$4K dollars.
We use software to retrieve data so that is much more cost effective at around $125 for data retrieval.