IT Managed Services Provider (MSP)

Managed Services

#1 Tech Support Managed services Platform is built on a unique model that focuses on your core businesses individual requirements and objectives. #1 Managed Services will integrate seamlessly with your business, offering flexible support structures to accommodate both complete IT management services, or alternatively component structured services to best fit with your current in-house IT support structure.

#1 Managed Services platform is structured specifically to meet your business needs and comprises the following components:

Helpdesk Services

Network Management

Server Management

Desktop Management

Live Systems Monitoring

Backup and disaster Recovery

Reporting

Focus On Your Core Business Objectives

IT infrastructure is both complex and resource intensive to manage, this can often hinder or detract your ability to implement more strategic initiatives core to your business.NCHD Managed Services removes the burden of ongoing management of your ICT infrastructure by providing a recourse pool that will seamlessly manage your IT infrastructure, allowing you to concentrate on what you do best ; running your business.

Reduced Overheads
At #1 we recognize the cost involved in implementing an IT department, with ongoing overheads such as wages, superannuation, annual leave and employment agency fees, not to mention the time involved with interviewing processes. #1 Managed Services offers a fixed cost solution with a resource pool of IT professionals at your disposal, allowing you to allocate funds to internal resources more relevant to your business operations.

Extended Resources
#1 Managed Services supplies your company with a fully equipped IT department, delivering specialized support and management, from specialist certified professionals. Such a resource pool of IT professionals is generally not a cost that can be justified by most businesses, with #1 Managed Services you gain essential resources at marginal cost .

Predictable Outcomes
Through constant proactive monitoring and maintenance to your IT infrastructure, as well as constant reporting and training of your staff, #1 Managed Services is able to proactively stamp out the unexpected and deliver predictable and consistent levels of service to effectively ensure your businesses continual work flow.

Fixed Monthly Costs
#1 Managed Services are tailored to suit your business needs. Upon assessment of your infrastructure and business requirements, #1 wi l provide a comprehensive fixed cost solution to manage your IT needs.

Vendor Management
Our expert staff will interact on your behalf with vendors and service providers to ensure timely and cost effective outcomes. Not only will this allow you to concentrate on more important aspects of your business

Risk Management
Proven and successful industry best of breed Business Continuity, Disaster Recovery and Security solutions, backed by in house expert planning architecture to effectively mitigate risk, loss of critical digital data and alleviate external threats.

To start services give us a call or email.  925-218-4000 or click the contact us form at the top of this page.

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