Desktop Support Services

Desktop Support Services

   Our Desktop Support services offers a Single Point of Contact for Your End User and Customer IT Needs. Our Desktop Support and Help Desk Services provide the answer for your company’s help desk needs.

     Our highly experienced professionals technicians are ready to meet your organization’s end user or customer IT needs, 24×7, with a single point of contact.

     Norcal Helpdesk’s Support Center Services benefit your company from:

  • Greater visibility into all inquiries through a single point of contact
  • Scalable capabilities with 24×7 coverage
  • A single source for tracking and reporting all facets of service for your employees or your customers, including all external interactions with other vendors
  • Eliminating the need to hire and train short-term employees
  • Minimized project work, allowing your IT team to focus on core business needs
  • Improved service delivery and customer satisfaction
  • Flexibility to use client-specific systems and processes based on your requirements and volume
  • Norcah Helpdesk offers a full range of services within the Desktop Support Services including: Technical Support Services Customer Support Services Project Support Services Each offering can be tailored to provide full support, or scaled as needed to supplement your current IT staff or meet short-term IT requirements. Your end user or customer IT support needs are expertly managed by our highly-trained support team. Contact us today to learn how you can maximize uptime and improve efficiencies within your end user or customer base.
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